MyCDOJobs.com Jobs in Cagayan de Oro City

Apply and get up to 15,000 sign on bonus!!!

Job Description:
The Customer Service Back Office agent will input data quickly and accurately. The Back Office agent will have excellent verbal and written communication skills. The agent will use those skills to communicate with customers, FedEx, and the Razer warehouse. The agent will need to read the requests from the warehouse and understand what needs to be done and how to communicate the information back to them or the customer to facilitate delivery of the packages.

Responsibilities:

• Process RMA creation requests accurately and quickly from the queue.
• Process cases in Sales Force pertaining to undeliverable packages
• Obtain information and then pass that information onto the warehouse
• Convey information from the warehouse or the shipper to the customer regarding the delivery of the package.

Requirements:

• Excellent organizational and time-management skills
• Attention to detail is critical
• Able to work independently in a fast-paced environment
• Strong problem solving skills
• Excellent verbal and written communication skills
• Able to prioritize and multi-task

Do you want to speed up your application?

(1) You may directly visit us at Block 2, Lot 3 Trade St., Pueblo de Oro IT Park, Cagayan de Oro City.

(2) Send your application via this Online Form: https://bit.ly/JoinCNXCDO

(3) Don’t settle for delays! Prepare your pre-employment requirements in advance — NBI Clearance, Transcript of Records, Certificate of Employment, SSS Document, TIN Document.

Like us on Facebook – http://bit.ly/Concentrix_PH

Follow us on LinkedIn – http://bit.ly/CNX_LinkedIn

Questions?

Recruitment hotline: 09369364254/ (088)853-2218
Email: recruitment_cdo@concentrix.com