Job Responsibilities: Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction. Communicate with the customers to respond, follow-up and resolve issues. Deal with customer feedback and determine action on the customer’s request. Qualifications:...
CUSTOMER SERVICE REPRESENTATIVE Job Description: Provides solutions, entertains feedback and maintains rapport to customers. Job Specifications: Provide answers to inquiries involving a company's product or services to enhance the level of customer satisfaction. Communicate with the customers to respond,...
Job Description Answer calls and respond to emails Handle customer inquiries both through phone and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Identify and escalate priority...
Enjoy the following Compensation and benefits if you Join us: Premium Pay for Experience Extended Healthcare Benefits Increasing Program Allowances Career Advancement and Training Fun events and Recognition REQUIREMENTS: High School Graduate or equivalent No Call Center...
CUSTOMER SERVICE REPRESENTATIVE Job Description: Provides solutions, entertains feedback and maintains rapport to customers. Job Specifications: Provide answers to inquiries involving a company's product or services to enhance the level of customer satisfaction. Communicate with the customers to respond,...
Job Specifications: Strong technical knowledge and experience in working in complex technology engagements Self-driven, independent and accountable Strong executive presentation skills Strong problem-solving and analytical skills Willing to learn from and freely share knowledge with others, and comfortable...
Job Description: Provides solutions, entertains feedback and maintains rapport to customers. Job Specifications: Provide answers to inquiries involving a company's product or services to enhance the level of customer satisfaction. Communicate with the customers to respond, follow-up and resolve issues. Deal with...
Job Description Job Specifications: Strong technical knowledge and experience in working in complex technology engagements Self-driven, independent and accountable Strong executive presentation skills Strong problem-solving and analytical skills Willing to learn from and freely share knowledge with others,...
GET 20,000 SIGN-ON BONUS PLUS 1-YEAR RELOCATION ASSISTANCE! Job description: Manage a team of approx. 15 Customer Service Representatives and ensure that all key metrics of performance as per the Client SLA are met and exceeded. Strong background in credit card acquisition and process. Manage and strengthen...
GET 20,000 SIGN-ON BONUS PLUS 1-YEAR RELOCATION ASSISTANCE! Job Description Provide quality metric analysis on compliance scores, CSAT/Customer Satisfaction, first call resolution and other agent quality performance measures Provide root cause analysis on program, team and agent level identified opportunities Provide recommended...