The Account Executive is responsible focusing on sales and marketing, receivable collections, and account management as follows:
1. Sales and Marketing to be done via goal setting and achievement of planned utilization forecast.
2. Maintenance of the standard days’ collection period for clients.
3. Account Management via completion and maintenance of Client Profiling reports; Zero IR/NCR on client related issues; Completion of Contracts/PO; and Checking of required Daily/Weekly and Monthly Reports
Education and Experience:
• Bachelor’s degree in Business Administration or any related courses
• Additional education or experience may be preferred
• With experience in logistics industry
Organizational Skills:
• Comprehensive and current knowledge of company offerings and industry trends
• Must have the drive and energy to manage multiple accounts while looking for new opportunities
• Ability to understand client needs and handle the negotiation process
• Possession of excellent time management and team management skills
• Keen to information and details in monitoring the overall utilization performance of business
• Ability to confidently make cold calls to build pipelines
• Experience with customer relationship management (CRM) tools•
Communication Skills
• Excellent communication skills, both written and verbal
• Must be able to understand the details of clients’ deliveries, and pass instructions to team members to carry out without erring
• Effectively communicates to the management committee (Mancom) regarding the department’s overall performance and suggested action plans to improve business financial goals
Computer Skills
• Competency in MS Office, databases and accounting software (ie.managing spreadsheets, creating charts and using advanced formula)
• Proficient in management software programs
Others:
• Must know how to drive (with restrictions – 1, 2)
• Willingness to work long hours, often under pressure
• Able to travel as needed