CONVERGE is in need of Supervisor that responsible for managing the workflow and training new hires on how they can best serve customers and teams of employees. They also create schedules that keep everyone busy with deadlines met to prevent gaps or downtime while giving direction and feedback about what needs improvement.
Supervisor Job Responsibilities:
- > Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
- > Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
- > Accomplishes staff job results by coaching, counseling, and disciplining employees.
- > Plans, monitors, and appraises job results.
- > Conducts training.
- > Implements and enforces systems, policies, and procedures.
- > Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
- > Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
- > Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
- > Provides quality service by enforcing quality and customer service standards.
- > Contributes to team effort by accomplishing related results as needed.
Supervisor Qualifications / Skills:- Quality management
- Supervision
- Tracking budget expenses
- Safety management
- Staffing
- Delegation
- Performance management
- Organization
- Fostering teamwork
- Self-development
- Giving feedback
Education, Experience, and Licensing Requirements:
Bachelor’s or Associate’s degree in business or management preferred
Industry and management experience a plus
Any Business related course