We are hiring!
We’re made of something different.
We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family. We have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals – every person, in every role, for our company and our clients. Think you have what it takes? Join us!
Responsibilities and Duties:
- Perform data analytics activities through the usage of available statistical tolls, software and methigs.
- Analyze data that may come from different sources and make suggestions on the correct from different sources and make suggestions on the correct statistical tools, software and methods to utilize
- Ensure statistical analysis output are accurate
- Apply statistical methods in creating survey designs, implementation and data collection
- Creation of standard and adhoc reports/ analysis based on statistical concepts or models
- Participate in internal and external reviews of data analytics output
- Assist in presenting data analysis output to internal and external clients
- Ensure that statistical results are communicated properly to all levels of management
- Performs other duties that may be assigned from time to time
Qualifications:
- Candidate must possess at least a High School Diploma/College Undergraduate or a Bachelor/College Degree
- At least 5 years QA background, 2 years of which as a QA supervisor in a BPO Set Up is a requirement for this position
- Strong English verbal and written communication skills
- Should have experience in managing a team.
- Should have experience in client-facing activities like client calibration, meetings, and performance reviews
- Required Skills: Good Leadership, Organization, and Analytical skills
- Candidate should be amenable to work on Shifting Schedules (Day Shift, Mid Shift, Night
- Shift)
- Applicants must be willing to work in our Cagayan de Oro Site
The Perks.
- Learning and Development Opportunities
- Career Advancement Opportunities
- Healthcare Benefits
- Group Life Insurance
- Tenure Based Benefits
- Profit Sharing
- Annual Performance Appraisal
- Retirement Benefits
What We Do.
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the Client experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150 brands and counting.
We want you.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.