For interested applicants, kindly indicate the position you are applying for and email your resume to recruitmentgroup@qomunicaitsolutions.com
We conduct interviews over the phone from 9 am - 6 pm Monday to Friday except for holidays. Kindly keep your line active and our recruitment team will contact you.
QUALIFICATIONS:
- High School/Senior High Graduate, ALS Graduate,
- Vocational/Short Course Diploma, College Level/Graduate
- Good English Communication Skills
- Call Center experience is an advantage but not required.
- Can start ASAP!
JOB DUTIES AND RESPONSIBILITIES:
- Handle outbound and/or inbound customer prequalification call opportunities in accordance with standard procedures on every call. Using client-provided customer lists and call guides, initiate customer contact in accordance with campaign requirements.
- Identify customer needs through standard questioning techniques, and provide product/service information to enable the customer to make an appropriate decision.
- Be naturally inquisitive and resilient with an ability to articulate, listen and communicate effectively identify customer needs along with providing customers with solutions to solve their concerns.
- Comply with established prequalification practices and procedures
Location: Cagayan de Oro City (Office-based)
Shift: Monday to Friday (Night Shift)