• Handle customer inquiries both telephonically and by email
• Manage and resolve customer complaints
• Provide customers with product and service information
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
Basic Qualifications:
· At least senior high school graduate
· Applicant is a high school graduate
· Above average English communication skills
· Good computer navigational skills on multiple systems
· Typing speed of 25-30 wpm
Note: Please keep your lines open for
your phone interview.