Account Associate | Home-based Fulltime

at Qomunica IT Solutions

Applicants without a resume will not be processed.

Be comfortable and earn a living, while helping people in need!

WORK FROM HOME OPPORTUNITY!

Position: Account Associate

HOW TO APPLY: For interested applicants kindly indicate the position you are applying for and email your resume to [email protected]solutions.com

We conduct interviews over the phone!

Facebook page: https://www.facebook.com/QomunicaITSolutionsOfficial/

Website: www.qomunicaitsolutions.com



WE OFFER:

Competitive Salary Package

Fixed days off - Saturday and Sunday 

Night shift work

Fun and non-toxic work environment

Client Provided Incentives on top of basic salary

QUALIFICATIONS:

At least High School Graduate (Old Curriculum) | Senior High Graduate (New Curriculum)

Good English Communication Skills

Call Center experience is an advantage but not required

Can start ASAP!




TECHNICAL REQUIREMENTS:

Processor: Intel Core i5 CPU

RAM: 8GB

Headset: Noise Reduction Capability

Internet: Hard-wired 5 Mbps and up connection

Camera




JOB DUTIES AND RESPONSIBILITIES


  • Handle outbound and/or inbound customer prequalification call opportunities in accordance with standard procedures on every call. Using client-provided customer lists and call guides, initiate customer contact in accordance with campaign requirements.


  • Identify customer needs through standard questioning techniques, and provide product/service information to enable the customer to make an appropriate decision.


  • Be naturally inquisitive and resilient with an ability to articulate, listen, and communicate effectively to identify customer needs along with providing customers with solutions to solve their concerns.


  • Comply with established prequalification practices and procedures.


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