Responsibilities:
-Handle inbound customer service support calls from established customer
-Cross sell value added services or products that are offered by the company
-Provide consistent, superior service to every customer by utilizing all available tools and resources.
-Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
-Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve.
Qualifications:
-At least 18 years of age
-High school graduate
-A Filipino citizen or hold relevant status
-With basic web navigation skills
-With good communication skills
-Willing to start immediately
-Willing to work in shifting schedules
-No call center experience needed