MyCDOJobs.com Jobs in Cagayan de Oro City

RESPONSIBILITIES:

• Handle inbound customer service support calls from established customer
  
• Cross sell value added services or products that are offered by the company
  
• Provide consistent, superior service to every customer by utilizing all available tools and resources.
  
• Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
  
• Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve.
  

REQUIREMENTS:

• Eighteen years old and above.
  
• At least finished High School
  
• Typing Skill should be 30 words per minute
  
• Exceptional communication and call handling skills
  
• Flexible to changes and has a sense of urgency
  
• Time Management Skills
  
• Can work under pressure.
  
• Applicants should be Filipino citizens or hold relevant residence status.
  
• Call Center Experience is not required but an advantage