What does a Non-voice Customer Service Specialist do? They assist customers through email or chat support by identifying service-related problems and researching answers, guiding customers through corrective steps, or even making sales in certain situations, such as encouraging customers to upgrade to better products, or services. This job is very important because Non-voice Customer Service Specialists are the eyes and ears of the company.
• Candidate must at least be a high school graduate
• Good in WRITTEN and Oral English and Tagalog communication skills.
• Applicants must be willing to work in CDO.
• Willing to work on a shifting schedule, especially graveyard shift.
• Preferably with at least one year call center experience but freshers are still encouraged to apply.
For fast processing of your application visit our office at Block 2 Lot 3 Trade Street, Pueblo de Oro I.T. Park, Cagayan de Oro City (Near SM City Mall). We are open Mondays-Fridays 8am-5pm.
email: recruitment_cdo@concentrix.com