MyCDOJobs.com Jobs in Cagayan de Oro City

Job Description

• Answer calls and respond to emails  
  
• Handle customer inquiries both telephonically and by email  
  
• Manage and resolve customer complaints  
  
• Provide customers with product and service information  
  
• Identify and escalate priority issues  
  
• Route calls to appropriate resource  
  
• Follow up customer calls where necessary  
  
• Document all call information according to standard operating procedures  
  
• Complete call logs  
  

Qualifications

• High school diploma or equivalent  
  
• Proficient in relevant computer applications  
  
• Language proficiency  
  
• Knowledge of customer service principles and practices  
  
• Good data entry and typing skills  
  
• Problem analysis and problem solving  
  
• Customer service orientation  
  
• Organizational skills  
  
• Attention to detail
  

How to apply:

Send resume to: rmbolongaita.torchsolutions@gmail.com or Send FULLNAME (LOCATION)| JOBADSOURCE TO 09177028566/09308629197