Responsibilities:
Requirements:
Benefits.
NOTE: We really respect both you and our time, so we’ll say this bluntly: if you dislike rules, checklists, or guidelines then this job is not for you. We value someone who is creative, but they need to be able to apply their creativity within the strict standards and procedures that will grow our business. We’re looking for someone who will work within the current business “machine” we’re building, and are eager to help us make it bigger, stronger, and faster by embracing the checklist mindset. Following checklists is imperative. For the sake of your time and ours, do not apply if you feel bogged down by checklists. Thank-you
Next Steps to Apply:
Please reply to sheena@unific.com with the email details explained below. Applicants who pass the initial screening phase will be paid to complete an initial project to assess the quality of your work and fit for Revenue Conduit. Please attach resume for review.
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1. In the subject line of your email please write, “Customer Support Representative for Revenue Conduit.”
2. In the body, please write Sheena a 15-sentence email including: Hey there Revenue Conduit, happy 2018. My name is _____, I am comfortable with technology, I have the Internet access and computer equipment needed to perform this job reliably, and I love checklists. I’d like to apply for the job you posted on OnlineJobs.ph.”
Reason #1 why you think this job is a fit for you. (black font, Courier, 3 sentences)
Reason #2 why you think this job is a fit for you. (blue font, Verdana, 3 sentences)
Reason #3 why you think this job is a fit for you. (red font, Courier, 3 sentences)
3. Answer to these questions regarding this inbound email:
“Hello Support,
Your system is impossible to use! My store keeps disconnecting and when it is connected, the data is going to the wrong place. Why am I paying for an integration that does not send any data?
This is ridiculous, I need someone to fix this immediately and refund my money!”
How would you describe the client’s tone? Why do you think they feel this way?
What tactics or strategies would you use in answering this email?
What would you do internally with a ticket like this?
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Thank you. We know that the right applicant will really enjoy this job, and maybe that person is you.