Customer Relations Services Fulltime

at SM Supermalls (SM City Cagayan de Oro)
Job Summary:

The Customer Relations Services Representative, will be supporting the Customer Relations Services Group in your mall. This includes creating a pleasant atmosphere in the mall by ensuring the safety and well-being of customers. CRS enforces mall policies, deter disruptive and criminal behavior, help locate lost items or family members and get help during emergencies. Expect your day-to-day functions to include non-routine tasks like serving customers, employees, tenants and VIPs. The time spent at your desk will include reviewing reports relative to security and investigation and creating reports to be submitted to management.

Requirements:

  • Candidate must possess at least a Bachelor’s / College Degree in Business, Personal Services, Protective Services and Management or equivalent;
  • Applicant with working experience in the related filed is an advantage for this position.
  • Fresh graduates / Entry level applicants are welcome to apply.
  • Willing to work on weekends, shifting schedules and holidays.
  • Candidate must be willing to be assigned in SM City Cagayan de Oro Uptown.
  • Full-time regular positions available.

How to Apply:
Interested candidates may submit their resume to: smco.hrbp@gmail.com


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