We are looking for a resourceful Restaurant Manager to be responsible for meeting all restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.
Responsibilities:
Coordinate the entire restaurant operation
Deliver superior guest services and ensure absolute customer satisfaction
Respond efficiently to customer complaints
Enforce and offer the best quality of products possible
Organise and supervise shifts
Appraise personnel’s performance and provide feedback to keep them upbeat and productive
Estimate consumption, forecast requirements and maintain inventory
Monitor compliance with sanitation and safety rules and regulations
Control costs and minimize waste
Successfully promote and publicise the brand
Nurture a positive working environment and lead by example
Monitor operations and initiate corrective actions
Requirements:
Proven working experience as restaurant manager
Demonstrated experience in customer service management
Extensive food knowledge
Proficiency in English
Computer literacy and familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills
BS degree in Business Administration, HRM, Tourism, or any related field