100 Customer Service Representatives Fulltime

at Concentrix
Responsibilities:

Handles inbound calls; identifying the main problem and providing step by step instructions.
Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting and usage of support tool to provide quality customer service.
Escalates second-level concerns issues to the Team Leader to insure accurate and immediate solutions are provided to customers.


Requirements:

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree or Post Graduate Diploma / Master's Degree in any field.
Required language(s): English.
Fresh graduates/Entry level applicants are encouraged to apply.
100 Full-Time position(s) available.

You may also call our recruitment office to further assistance.
Block 2, Lot 3 Trade Street, Pueblo de Oro IT Park
Cagayan de Oro City 9000
Philippines
Tel: 8532200
email: recruitment_cdo@concentrix.com

Truly yours,
HUMAN RESOURCE DEPARTMENT
Concentrix Corporation
www.concentrix.com

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