Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
Must treat all the customers with respect and courtesy.
Should provide with quotes of various quotes which is appropriate.
Should also update the product details with any of the resources working in a continuous manner.
Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.