Job Overview
A Virtual Assistant performs several administrative duties that may include but are not limited to email management, appointment setting, research, and making travel arrangements. Virtual Assistants are in charge of handling smaller details of the business so their clients may focus on larger business targets.
Duties & Responsibilities
Maintains a good communication with clients and potential clients.
Manages the database of clients and maintain data integrity .
Maintains a calendar and set up meetings.
Takes transcription and handle correspondence.
Makes travel arrangements.
Handles billing and accounting.
Prepares and sends out e- mail newsletters.
Prepares, collates and ships proposals and meeting materials.
Sends out the requested information to customers.
Handles client inquiries by phone or e-mail.
Be able to escalate issues as needed.
Performs other duties as requested by the client.
Qualifications
Excellent verbal and written communication skills
Self-starter and problem solver
Love for Continuous Learning
Resilient and Self-motivated
Dependable / Reliable / Consistent
Versatile / Flexible / Adaptable
Confident, Proactive, and Resourceful
Organized
Understanding / Empathetic / Patient
Trustworthy / Honest
Professionalism
Respect for company rules & regulations
Approachable
Good team player
Can multitask and work under pressure
Has attention to details
Self-starter and problem solver
Adept in computers, tablets, and mobile phones
Familiar with social media platforms such as Facebook, Twitter, Instagram, LinkedIn, and more
Should be available and reachable anytime and willing to work long and flexible hours
Requirements
Virtual Assistants must be equipped with the following:
Processor
Laptop: 8th generation (8000 series) Core i5 or better or any generation AMD Ryzen series processors
Desktop: Ryzen 5 3000 series and above. If Core i3 - 10th generation or higher.
RAM
Minimum: 8GB
Recommended: 16 GB
OS
Windows 10 - Windows 10 2020H2 or newer. (The latest updated version of the operating system is a must.)
If Mac
Core i5 - 2017 or higher
Core i7 - 2016 or higher
Not recommended: Core i3
Internet connection: 10 MB/s minimum
Job Type: Full-time
Benefits:
Additional leave
Company events
Flexible schedule
Health insurance
Life insurance
Paid training
Work from home
Schedule:
8 hour shift
Evening shift
Supplemental pay types:
13th month salary
Bonus pay
Overtime pay
Performance bonus
Yearly bonus
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