• Answer calls and respond to emails
• Handle customer inquiries both telephonically and by email
• Manage and resolve customer complaints
• Provide customers with product and service information
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
Basic Requirements:
•At least high school graduate with diploma/certificate
•Excellent English Communication Skills
•Typing speed of 25-30 wpm
•3 screenshots of Internet speedtest
-12 - 15 mbps for both upload/download
-Photo of their WAHA Workstation
-Scanned copy of Internet-service provider Proof of Billing
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