Customer Service Associate-Work from home Fulltime

at TORCH Solutions

• Answer calls and respond to emails

• Handle customer inquiries both telephonically and by email

• Manage and resolve customer complaints

• Provide customers with product and service information

• Follow up customer calls where necessary

• Document all call information according to standard operating procedures


Basic Requirements:

•At least high school graduate with diploma/certificate

•Excellent English Communication Skills

•Typing speed of 25-30 wpm

•1 screenshot of Internet speedtest

•Photo of their WAHA Workstation

•Scanned copy of Internet-service provider Proof of Billing


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