For interested applicants, kindly indicate the position you are applying for and email your resume to recruitmentgroup@qomunicaitsolutions.com
We conduct over-the-phone interviews every Monday to Friday from 9:00 am - 6:00 pm except for holidays. Make sure to keep your line open.
Position: ACCOUNT ASSOCIATE
WE OFFER:
• Competitive Salary Package
• Fixed Schedule: Monday to Friday (Night Shift)
• Fun and non-toxic work environment
QUALIFICATIONS:
• High School/Senior High Graduate, ALS Graduate, Vocational/Short Course Diploma, College Level/Graduate
• Good English Communication Skills
• Call Center experience is an advantage but not required.
• Can start ASAP!
• Location: Cagayan de Oro City (Office-based)
JOB DUTIES AND RESPONSIBILITIES
• Handle outbound and/or inbound customer prequalification call opportunities in accordance with standard procedures on every call. Using client-provided customer lists and call guides, initiate customer contact in accordance with campaign requirements.
• Identify customer needs through standard questioning techniques, and provide product/service information to enable the customer to make an appropriate decision.
• Be naturally inquisitive and resilient with an ability to articulate, listen and communicate effectively identify customer needs along with providing customers with solutions to solve their concerns.
• Comply with established prequalification practices and procedures.