Account Associate Fulltime

at Qomunica IT Solutions

For interested applicants, kindly indicate the position you are applying for and email your resume to recruitmentgroup@qomunicaitsolutions.com

We conduct over-the-phone interviews every Monday to Friday from 9:00 am - 6:00 pm except for holidays. Make sure to keep your line open.


Position: ACCOUNT ASSOCIATE


WE OFFER:

• Competitive Salary Package

• Fixed Schedule: Monday to Friday (Night Shift)

• Fun and non-toxic work environment


QUALIFICATIONS:

• High School/Senior High Graduate, ALS Graduate, Vocational/Short Course Diploma, College                             Level/Graduate

• Good English Communication Skills

• Call Center experience is an advantage but not required.

• Can start ASAP!

• Location: Cagayan de Oro City (Office-based)


JOB DUTIES AND RESPONSIBILITIES

• Handle outbound and/or inbound customer prequalification call opportunities in accordance with standard procedures on every call. Using client-provided customer lists and call guides, initiate customer contact in accordance with campaign requirements.

• Identify customer needs through standard questioning techniques, and provide product/service information to enable the customer to make an appropriate decision.

• Be naturally inquisitive and resilient with an ability to articulate, listen and communicate effectively identify customer needs along with providing customers with solutions to solve their concerns.

• Comply with established prequalification practices and procedures.


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