Support Service Associate Fulltime

at TORCH Solutions CDO

Responsibilities:

  • -Handle inbound customer service support calls from established customer 
  • -Cross sell value added services or products that are offered by the company
  • -Provide consistent, superior service to every customer by utilizing all available tools and resources.
  • -Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
  • -Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve.


Requirements:

  • - Eighteen years old and above.
  • - At least finished High School
  • - Typing Skill should be 30 words per minute
  • - Exceptional communication and call handling skills
  • - Flexible to changes and has a sense of urgency
  • - Time Management Skills
  • - Can work under pressure.
  • - Applicants should be Filipino citizens or hold relevant residence status.
  • - Call Center Experience is not required but an advantage


Benefits:

  • Competitive Salary 13K to 18K 
  • Healthcare benefits
  • Good Performance Incentives 



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