Customer Care Associate Fulltime

at TORCH Solutions

Responsibilities:


-Handle inbound customer service support calls from established customer


-Cross sell value added services or products that are offered by the company


-Provide consistent, superior service to every customer by utilizing all available tools and resources.


-Maintain productivity at defined proficiency levels in compliance with department policy and procedure.


-Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve.




 Qualifications:

-At least 18 years of age

-High school graduate

-A Filipino citizen or hold relevant status

-With basic web navigation skills

-With good communication skills

-Willing to start immediately

-Willing to work in shifting schedules

-No call center experience needed





                                        

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