Customer Care Associate Fulltime

at TORCH Solutions

RESPONSIBILITIES:

-Monitor all incoming calls from customers for all inquiries on orders for various products.

-Analyze all customer issues and assist to resolve all within required time frame.

-Coordinate with customers and ensure appropriate questioning to identify issues.

-Manage all customer inquiries and summarize same to be presented to management.

 QUALIFICATIONS:

-At least High School graduate

-Good computer navigational skills on multiple systems

-Typing speed of 25-30wpm

-Good English Communication Skills

-Willing to work on shifting schedules

 
BENEFITS:

-2 Rest days

-Monthly Allowances and Incentives

-Monthly Team Building

APPLY NOW !!!

                                        


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