Technical Support Staff Fulltime

at Triple D General Manpower Services

Triple D General Manpower Services

is in need of :

Technical Support Staff

Qualification:

  • Male
  • Graduate of any IT Related Course
  • Excellent problem-solving skills.
  • The capacity to work well within a team.
  • Attention to detail.
  • Logical thinking.
  • Expert knowledge in how operating systems and software works.
  • Interpersonal skills as you will regularly be in contact with colleagues and/or customers.
  • The ability to prioritize your workload.
  • The capacity to clearly explain a technical problem to a customer/colleague.
  • Outstanding listening and questioning skills.


Job Description: 

  • Installation & configuration of a company’s computer hardware operating systems and applications.
  • Maintenance and monitoring of computer networks and systems.
  • Logging the queries of customers and employees.
  • Analysis of call logs in order to discover any underlying issues or trends.
  • Diagnosing and solving hardware or software faults.
  • Testing and evaluating new technology.
  • Performing electrical safety checks on the company’s computer equipment.
  • Responding to call-outs in a timely fashion.
  • Following instructions, either written or in diagram form, in order to set up a system or fix a fault.


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