Front Office Supervisor Fulltime

at Lamar Bakeshop, Inc. (Bestbake)

JOB RESPONSIBILITIES

• Responsible in the monitoring of day to day operations in the Front Office Department which includes room reservations and assignments, bell services, guest reception, telephone and mail information.

• Maintains management guidelines by preparing, updating, and recommending Front Office policies and procedures

• Monitor room revenue by preparing weekly or monthly summary of total room sales achieved in a period.

• Coordinate with centralized Sales and Marketing Department in the implementation of marketing and sales strategies and promotional activities to increase room revenue

• Responsible for maintaining and overseeing successful worker performance and provide action plans/recommendations toward improvement


JOB QUALIFICATIONS

• Graduate of any of the following:

o BS Tourism

o BS Hotel and Restaurant Management

• At least 5 years hands on working experience in the Front Office Department preferably as a supervisor with extensive knowledge in all of its operations

• General knowledge of various customer service practices.

• Effective Oral and written communication skills including telephone communication.

• Excellent computer skills especially in a Microsoft Windows Environment

• Has strong work ethics and follows company policies and general rules set forth by a company

• Ability to lead the department and maintain successful administrative work

• Has Good interpersonal, organizational and customer service skills.

• Resourceful and well-organized.




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