General Task

Should be reliable, organized office staff employee, he/she will assist in everyday operations and clerical tasks. Possess incredible multitasking and organizational abilities, be able to effectively prioritize assignments, and complete them in a timely manner. A positive attitude, strong work ethic, and customer service focus is a must.

Main Job Tasks and Responsibilities

» Collaborate with management to complete necessary projects; work independently on prior delegated tasks

» Ensure an organized, clean, and tidy workspace

» Maintain and re-stock office supplies as needed

» Monitor and use office equipment and materials (computers, printers, fax machines, copiers, physical files etc.)

» Complete basic bookkeeping and record keeping tasks

» Copy, update, and organize various office documents; complete data entry as needed

» Report any problems with office equipment; help resolve the issues if possible

» Answer phones, direct calls, take and deliver messages as needed

» Prepare outgoing mail (including prepping larger packages for sending); sort and deliver incoming mail to appropriate persons

» Assist and help to immediately resolve and mediate customer needs

» Receives the application forms for loan renewals, withdrawals of deposits and refund, Member’s Information Sheet and termination of memberships.

» Gives out application forms for loans and withdrawal slips to members as needed.

» Encoding and updating of member’s information and beneficiaries in the LMS system.

» Maintains a clean and orderly workstation at all times.

» Performs all other tasks and responsibilities assigned.

Education and practice

» The candidate must possess a degree in Accountancy or any business related courses.

» Working practice within a complex financial services organization specializing in accounts receivables and property inventory is an advantage but not a requirement.

» He/she must be familiar with government reportorial requirements and able to handle accounting procedures in adherence with government laws.

Key Competencies

· time management

· organizing and planning

· problem analysis and problem solving

· verbal and written communication expertise

· judgment and decision-making

· attention to detail and accuracy

· teamwork and collaboration

· Strong interpersonal expertise.

· Persuasive to details and facts and highly organized.

· Must be able to handle sensitive and highly confidential information.

· Must be professional and works with the highest degree of integrity.

· Monitors the accuracy and completeness of data received from members or other offices for recording and posting.

· Prepares financial statements and financial reports

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