Responsible for providing customer service assistance to English- and Spanish-speaking customers. Spanish CSR provides solutions, entertains feedback and maintains rapport to customers.
Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.
Communicate with the customers to respond, follow-up and resolve issues.
Deal with customer feedback and determine action on the customer’s request.
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field
Excellent English, Spanish communication skills.
Customer service account experience is an advantage.
Must be sharp and aggressive.
Computer-literate with at least 35wpm typing skills.
Fresh graduates are always welcome to apply.
Willing to work night shifts.
Full time positions.