Customer Service Representatives Fulltime

at TORCH Solutions


-Handle inbound customer service support calls from established customer

-Cross sell value added services or products that are offered by the company 

-Provide consistent, superior service to every customer by utilizing all available tools and resources.

-Maintain productivity at defined proficiency levels in compliance with department policy and procedure.

-Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve.


- Eighteen years old and above.

- At least finished High School

- Typing Skill should be 30 words per minute

- Exceptional communication and call handling skills

- Flexible to changes and has a sense of urgency

- Time Management Skills

- Can work under pressure.

- Call Center Experience is not required but an advantage

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