IT Specialist Fulltime

at Argus Land Inc.

  • Understand support problems, analyze problem data and determine appropriate solutions.
  • Maintain problem documentations and their resolution procedures for reference procedures.
  • Plan and complete daily assigned tasks within deadlines.
  • Maintain confidentiality and security of company documents and customers.
  • Report system downtime and performance issues to Head.
  • Ensure to follow standard operating procedures and meet service level agreements.
  • Install, configure and maintain software and hardware systems.
  • Assist in development and enhancement of IT systems.
  • Assess potential risks and technical challenges and prepare appropriate mitigation plans.
  • Conduct IT related trainings to new hires, users and technical teams as needed.
  • Analyze system issues and provide resolutions.
  • Recommend process improvements to ensure system reliability, scalability, security, integrity and performance.
  • Work in compliance with department safety and quality standards.



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