German-Speaking Customer Service Representative Fulltime

at Azpired

Job Description

Responsible for providing customer service assistance to English and German-speaking customers. German-speaking CSR provides solutions, entertains feedback and maintains rapport to customers.

Job Specifications:

Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.

Communicate with the customers to respond, follow-up and resolve issues.

Deal with customer feedback and determine action on the customer’s request.

Job Qualifications:

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field

Excellent English, German (Deutsch) communication skills.

Customer service account experience is an advantage.

Must be sharp and aggressive.

Computer-literate with at least 35WPM typing skills.

German natives and Filipinos who speak German are welcome to apply.

Willing to work on shifting schedule.

Full time positions.

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