Responsible for providing customer service assistance to English and German-speaking customers. German-speaking CSR provides solutions, entertains feedback and maintains rapport to customers.
Job Specifications:
Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.
Communicate with the customers to respond, follow-up, and resolve issues.
Deal with customer feedback and determine action on the customer’s request.
Job Qualifications:
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field
Excellent English, German (Deutsch) communication skills.
Customer service account experience is an advantage.
Must be sharp and aggressive.
Computer-literate with at least 35 WPM typing skills.
German natives and Filipinos who speak German are welcome to apply.