SMS Technical Support Staff Fulltime

at Triple D General Manpower Services

Triple D General Manpower Services

SMS Technical Support Staff


Graduate in BSIT or related course

Job Description:

  • To design systems which will assist teachers to know the status of each of their students on an everyday basis. 
  •  To develop robust programmes and systems to enhance our student, staff and community outcomes. 
  • Provide assistance and training to teachers, other team members and wider school staff. 
  • Translate organisational requirements into specifications that will be used to implement required reports and dashboards. 
  • Share knowledge of report creation and train/mentor other team members. 
  • Define appropriate, best practice configuration management and change controls in consultation with the Information Services Manager and support their implementation. 
  • Understand the School Management System data model and schema to identify data sources for reporting in collaboration with teaching staff. 
  • Development of a streamlined reporting solution framework using best practice industry standards. 
  •  Ensure the design, development and maintenance of reports and interfaces using tools like 
  • Crystal Reports, Microsoft SSRS, Microsoft Power BI and other data presentation products based on functional specifications. 
  • Provide support as required to ensure the availability and performance of development reports and interfaces for users.

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