We are looking for an enthusiastic Account Executives to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful Account Executive must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The goal is to promote business growth by expanding the company’s clientele.
Responsibilities
- Cold call people using a given skype calls to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
- Prepare customer spreadsheets and keep online records
- Perform market research
- Create presentations, as assigned
- Address employees administrative queries
- Provide customer service as the first point of contact
Requirements
- Proven experience as a Call Center / VA or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- High school diploma; BSc/Ba is a plus
Send your resume to jobs@rrmvirtualsolutions.com with a subject line "AE - CDO"