Non-voice Help desk Technical Specialist Fulltime

at Concentrix Services Corporation

Get up to Php 50,000
signing bonus!



What does a Help desk Specialist do? They assist customers through email or chat support by identifying service-related problems and researching answers, guiding customers through corrective steps, or even making sales in certain situations, such as encouraging customers to upgrade to better products, or services.




  • At least high school graduate  
  • Preferably with 1-2 years work experiences in the customer service field, hospitality, banking, admin, etc.  
  •  Excellent in both written and oral English Proficiency  
  •  Excellent organizational and time-management skills  
  • Attention to detail is critical  
  •  Able to work independently in a fast-paced environment  
  • Strong problem solving skills  
  • Able to prioritize and multi-task  
  • Applicants must be willing to work in Cagayan de Oro City.  
  • Willing to work on a shifting schedule, holiday and weekdays off.  





For fast processing of your application visit our office at Block 2 Lot 3 Trade Street, Pueblo de Oro I.T. Park, Cagayan de Oro City (Near SM City Mall). We are open Mondays-Fridays 9am-6pm. 



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