Customer Care Specialist Fulltime

at Nezda Technologies

NEZDA TECHNOLOGIES, INC.


Is currently looking for:


CUSTOMER CARE SPECIALIST


Job Description:

Provide end to end customer service to customer/clients.

• Listen and understand why customer has called us and what matters to them.

• Take full ownership to resolve queries and deliver what matters to the customer/client on the first call.

• Proactively identify and raise areas for process/policy improvement through the appropriate channels to prevent further customer issues.

• Work as a part of a larger team to create a continuous improvement culture.

• Integrate key learning into operations to help support customer advocacy.

Qualification:

• At least High School Graduate.

• With good to excellent communication skills.

• With or Without Call Center experience.

• Salary ranges from 15k to 17k + Night Differentials, Monthly incentives and HMO.

• 50k Performance Incentives

• Amenable to work on graveyard shift/ shifting schedule.

• Amenable to work in Ecoland, Davao City.

• Can start ASAP.

Salary Package:

• 15,000 – 17,000

Benefits:

  • Competitive compensation package (basic + allowances)
  • • Professional growth and competitive compensation based on years of experience
  • • Paid training
  • • 20 % Night Differentials
  • • Comprehensive health benefits including dependents

Location: Cagayan De Oro City

How to Apply

For interested applicants text me at 09971651029


Apply Online


Online Applications sent to [email protected]


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