Logistics Tele-Coordinator (Call Center Agent) Fulltime

at ABYSS Virtual Assistant Services

  • responsible for doing both inbound and outbound call
  • coordinates and facilitates incoming and outgoing shipments for transportation companies and other businesses

  • responsible for managing all aspects of shipping routes and deliveries, specifically with regard to customer satisfaction
  • immediate response to customers questions and complaints (if any) and for notifying customers about any delays in the pick up and delivery schedule
  • encourages repeat business among our customers, so we
  • take customer service seriously by providing them accurate and timely dispatches

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