Customer Service Representative - Mobile Account Fulltime

at Talent Outsourcing Channel Solutions

Job Description

  • Answer calls and respond to emails  
  • Handle customer inquiries both through phone and by email 
  • Research required information using available resources 
  • Manage and resolve customer complaints 
  • Provide customers with product and service information 
  • Identify and escalate priority issues 
  • Route calls to appropriate resource 

Candidate Profile

  • High school diploma or equivalent 
  • Proficient in relevant computer applications 
  • Language proficiency 
  • Knowledge of customer service principles and practices 
  • Good data entry and typing skills 
  • Problem analysis and problem solving 
  • Customer service orientation 
  • Organizational skills 
  • Attention to detail 

How to apply:

Send resume to: [email protected] or Send FULLNAME (LOCATION)| JOBADSOURCE TO 09177028566/09308629197

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