MyCDOJobs.com Jobs in Cagayan de Oro City

Job Description

• Answer calls and respond to emails  
  
• Handle customer inquiries both through phone and by email 
  
• Research required information using available resources 
  
• Manage and resolve customer complaints 
  
• Provide customers with product and service information 
  
• Identify and escalate priority issues 
  
• Route calls to appropriate resource 
  

Candidate Profile

• High school diploma or equivalent 
  
• Proficient in relevant computer applications 
  
• Language proficiency 
  
• Knowledge of customer service principles and practices 
  
• Good data entry and typing skills 
  
• Problem analysis and problem solving 
  
• Customer service orientation 
  
• Organizational skills 
  
• Attention to detail 
  

How to apply:

Send resume to: rmbolongaita.torchsolutions@gmail.com or Send FULLNAME (LOCATION)| JOBADSOURCE TO 09177028566/09308629197