RESPONSIBILITIES:
- Handling inbound, English language chat customer service requests from global customers.
- Agent will strive to deliver a positive experience to customers.
- Working proactively to ensure potential issues are escalated appropriately and solved as quickly as possible.
- Agent will work as part of a team to ensure positive and professional environment.
QUALIFICATIONS
:
- Must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- Preferably has technical support representative work experience in a BPO.
- Preferably has extensive technical-related work experiences.
- Excellent in both written and oral English Proficiency
- Applicants must be willing to work in Cagayan de Oro City.
- Willing to work on a shifting schedule, holiday and weekdays off.
For fast processing of your application visit our office at Block 2 Lot 3 Trade Street, Pueblo de Oro I.T. Park, Cagayan de Oro City (Near SM City Mall). We are open Mondays-Fridays 9am-4pm .
(1) Send your application via this Online Form: https://bit.ly/JoinCNXCDO
(2) Don't settle for delays! Prepare your pre-employment requirements in advance: NBI Clearance, Transcript of Records, Certificate of Employment, SSS Document, TIN Document.
APPLY NOW:
Online Application Form: https://bit.ly/JoinCNXCDO
Concentrix Textline: 0936-936-4254