Ebusiness BPO, Inc. is a fast growing call center and outsourcing firm based in Cebu City, Philippines. We offer a wide range of voice and non-voice outsourced campaigns such as telemarketing, customer service, technical support, backend office management, data entry and transcription. Our clientele market covers North America, United Kingdom, Canada and Australia. Be relocated in Cebu for 1 YEAR and be assigned back to CDO to work for our upcoming CDO site. Come and join us and be a part of eBusiness BPO family.
Job Responsibilities:
- Provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
- Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
- Diagnose and resolve technical hardware issues
- Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
Qualifications:
- Candidate must possess at least a Vocational Diploma / Short Course Certificate,
Bachelor\‘s/College Degree , any field (IT related course is an advantage)
- At least 1 year experience as a TSR
- Excellent English communication skills
- Keen to details
- Must be sharp and aggressive
- Computer-literate with at least 45wpm typing skills
- Willing to work night shifts
- Full time positions
FOR BILINGUAL SPEAKERS
- Excellent Mandarin Communication skills and English Communication Skills
- Excellent Japanese Communication skills and English Communication Skills
- Excellent Cantonese Communication skills and English Communication Skills
- Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor\‘s/College Degree, any field (IT related course is an advantage)
- Keen to details
- Must be sharp and aggressive
- Computer-literate with at least 45wpm typing skills
- Willing to work night shifts
- Full time positions
For more information about our company, visit our website:
http://www.ebusinessbpo.com
Please visit one of our offices:
FOR MINDANAO APPLICANTS:
Location: B-11 2nd Floor Lifestyle District, Corrales Extension Brgy. 23, Cagayan de Oro City
Recruitment Office hours: 10 am – 7 pm
Phone: (088) 880-3760
Mobile: 0917-301-0626