Male or Female
Graduate of any 4 years course
Must have ability to work with patience and courtesy in customer relations
• Must have ability to communicate effectively, both verbally and in writing
• Ability to think quickly and logically to ensure expedient response to customer inquiries
• Must have strong organization skills
• Enter information into multiple screens while listening to information from customers
Resolve customer issues over the telephone, including billing inquiries, sales opportunities and
video product troubleshooting.
• Respond to customer correspondence in appropriate manner.
• Accurately enter order information, including updating of customer accounts, telephone and
contact numbers.
• Promote sales by explaining available services.
• Other functions that may be assigned.