Technical Support Professionals in Davao with Relocation Package
(Pueblo de Oro IT Park (Near SM City Mall), CDO)
Responsibilities:
Handles inbound calls; identifying the main problem and providing step by step instructions.
Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting and usage of support tool to provide quality customer service.
Escalates second-level concerns issues to the Team Leader to ensure accurate and immediate solutions are provided to customers.
Requirements:
Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Others), Computer Science/Information Technology, Others or equivalent.
Required language(s): English.
Fresh graduates/Entry level applicants are encouraged to apply.
100 Full-Time position(s) available.
Visit Us:
Concentrix Recruitment Hub
Block 2 Lot 3 Trade Street, Pueblo de Oro I.T. Park,
Cagayan de Oro City (Near SM City Mall)
Tel: (088)853-2216/09175851213
email: ph_cdo_hr_recruitment@concentrix.com
Website: www.concentrix.com